Policies

By default, all services are private (no sharing with other guests).
Shared services may be offered only if clearly stated on the specific activity/tour page.
Drivers are English‑speaking and trained to ensure safety and comfort.
Pickup and drop‑off are door‑to‑door unless otherwise specified.

Refunds follow the Terms & Conditions (24‑hour rule).
Refunds are processed back to the original payment method, minus transaction fees.
In case of provider cancellation (e.g., weather, safety reasons), guests may choose reschedule or refund.

Guests must respect local culture, staff, and safety rules during tours.
Guests should follow instructions from guides/drivers for safety.
Guests are responsible for any damage caused to property or equipment during the service.
Children must be supervised by adults at all times.

Personal data (name, contact, flight info) is collected only for booking purposes.
BaliTourHub.Com will not share guest data with third parties except as required to deliver the service.
Data is stored securely and used only for communication related to the booking.

Policies are designed to ensure guest comfort, safety, and transparency.
Clear communication will be provided regarding meeting points, pickup times, and service details.
Guests are encouraged to contact BaliTourHub.Com for clarification before booking.